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Play Cafe Host at Bumble Brews Raleigh

We are looking for a Play Cafe Host to join our great team at Bumble Brew Play Cafe, which is an indoor kid’s play space that also serves coffee, beer, and wine for parents. In this role, you will serve as the first point of contact with our guests which involves checking them in, helping them sign our safety waivers, and answering any questions they may have. Other day-to-day responsibilities include making cafe drinks at our full-service coffee bar, keeping the space clean and sanitized, changing out play equipment and toys regularly, and making sure our guests feel as welcome and comfortable as possible from the time they enter until they leave.

We also host private birthday parties and ticketed events, so this role also involves assisting with the coordination and set-up/cleanup of parties and events, being the first point of contact to the host families, and promoting these events to our customers.

This is a part-time hourly position at our Raleigh location (1028 Oberlin Rd., Suite 242), and the expected range of hours per week is between 12-28 hours. We pride ourselves on being a fun, inclusive, and great place to work! We will do our very best to work within your schedule and be as flexible as possible.

Responsibilities

  • Greeting guests helping them feel welcome and comfortable, assisting them with signing safety waivers, and answering any questions they have during their visit to ensure they have a positive experience from when they arrive to when they leave

  • Keeping the space clean/sanitized including picking up the play area, occasionally sanitizing all of the play equipment, cleaning up messes, and keeping the bar/cafe area/restrooms/party room clean and organized.

  • Making coffee and tea drinks for customers at our full-service coffee bar, and serving customers beer/wine (if you are 18 years or older).

  • Ensure parents are supervising their children during their visit and being able to speak up when needed in order to keep the environment safe.

  • Willingness to step in if we’re ever short-handed.

  • Assist with the coordination of private birthday parties and ticket events including helping promote them, answering parents’ questions prior to and after booking, assisting with set up and clean up, and making sure our guests have what they need during their event.

Qualifications

  • Outgoing/people person and ability to build relationships

  • Experience and enjoyment with working with kids is preferred

  • Ability to learn quickly and openness to learn new things

  • Great organizational skills

  • Excellent communication skills (in-person, online and via telephone)

  • Punctual

  • Proactive and go-getter attitude

  • Openness to others’ points of views and advice

  • 16 years of age or older (18 or older to pour beer/wine)

Pay Range: Equivalent of between $12.00 - $16.00/hour, based on experience and hours worked ($9.25/hour starting base pay plus tips, which are pooled and distributed to staff each pay period based on number of hours worked).

Hours: Expected range of between 12-28 per week, but we want to work with you to give you the hours you want to work within our capacity.

Benefits

  • Employee discounts

  • Flexible schedules

  • Working with a great group of people and for a new family-owned business!

  • Ability to grow knowledge and skills around things like customer management, coffee, craft beer, social media, event planning and other areas of interest

  • Creative, innovative, fun and kid-forward environment!

About Bumble Brews

Bumble Brews (www.bumblebrews.fun) is an indoor children’s play facility and cafe where parents can enjoy “brews” such as specialty coffees from our full-service coffee bar, craft beer, or wine, while kids burn off some steam. Bumble Brews was started in Cary in 2020, and our Raleigh location opened in December 2023.



Shift Manager at Bumble Brews Raleigh

We are looking for a Shift Manager to join our great team at Bumble Brew Play Cafe - Raleigh, which is an indoor kid’s play space that also serves coffee, beer, and wine for parents. In this role, you will run the daily operations during your shift and serve as the first point of contact with our guests which involves checking them in, helping them sign our safety waivers, and answering any questions they may have. Other day-to-day responsibilities include making cafe drinks at our full-service coffee bar, proactively keeping the space clean and sanitized, changing out play equipment and toys regularly, and making sure our guests feel as welcome and comfortable as possible from the time they enter until they leave.

We also host private birthday parties and ticketed events, so this role also involves assisting with the coordination and set-up/cleanup of parties and events, being the first point of contact to the host families, and promoting these events to our customers.

This is a part-time position, and the expected range of hours per week is between 12-28 hours. We pride ourselves on being a fun, inclusive, and great place to work! We will do our very best to work within your schedule and be as flexible as possible.

Responsibilities

  • Greeting guests helping them feel welcome and comfortable, assisting them with signing safety waivers, and answering any questions they have during their visit to ensure they have a positive experience from when they arrive to when they leave

  • Managing Play Cafe Host(s) who may be working with you during the shift

  • Keeping the space clean/sanitized including picking up the play area, occasionally sanitizing all of the play equipment, and keeping the bar/cafe area/restrooms/party room clean and organized

  • Making coffee and tea drinks for customers at our full-service coffee bar, and serving customers beer/wine (if you are 18+).

  • Ensure parents are supervising their children during their visit to help promote a safe environment; being able to speak up when needed in order to keep the environment safe

  • Assist with the coordination of private birthday parties and ticket events including helping promote them, assisting with set up and clean up, and making sure our guests have what they need during their event.

  • Overseeing the completion of the opening/closing checklist, depending on shift

  • Serving as point person when owner is not there for issues, questions from customers, and management of staff

  • Overseeing the clean-up and ensuring space is adequately sanitized and orderly

  • Cash handling at open/close

  • Prepping facility for the morning shift when closing

  • Ensuring building is secure and locked upon exiting (including arming alarm)

Qualifications

  • Outgoing/people person and ability to build relationships

  • Experience and enjoyment with working with kids is preferred

  • Ability to learn quickly and openness to learn new things

  • Great organizational skills

  • Excellent communication skills (in-person, online and via telephone)

  • Punctual

  • Proactive and go-getter attitude

  • Openness to others’ points of views and advice

  • 18 years of age or older

Pay Range: Equivalent of between $15.00 - $19.00/hour, based on experience and hours worked ($12.00/hour starting base pay plus tips, which are pooled and distributed to staff each pay period based on number of hours worked).

Hours: Expected range of between 12-28 per week

Benefits

  • Employee discounts

  • Flexible schedules

  • Working with a great group of people and for a new family-owned business!

  • Ability to grow knowledge and skills around things like customer management, coffee, craft beer, social media, event planning and other areas of interest

  • Creative, innovative, fun and kid-forward environment!

About Bumble Brews

Bumble Brews (www.bumblebrews.fun) is an indoor children’s play facility and cafe where parents can enjoy “brews” such as specialty coffees from our full-service coffee bar, craft beer, or wine, while kids burn off some steam. Bumble Brews was started in Cary in 2020, and our Raleigh location opened in December 2023



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